- Please contact us via TM, OR leave message
- Please don\'t hesitate to contact us if you have any questions and idea
- All of our products have been checked and packaged in a good condition before post out
- Please note that men made defects are not guaranteed, such as damage after incorrect use and so on
- If you wish to exchange defective items, please note the following steps
Step 1) Contact us within 3 days after received the goods
Step 2) Send photos OR video to us to show the problem of the items
Step 3) Return the items within 3 days with tracking number after contacted us
- Buyer should pay the shipping fees incurred for exchange
- The items returned should be kept in their status
- We accept all reasonable refunds such as out of stock after payment, but not recommend
- All customers should contact us for seeking a better solution before asking refund
- Positive feedback "5-Star" is very important to us, we sincerely invite you to leave Positive Feedback “5-Star” if you are satisfied with our product and service
- Please contact us before leaving any Neutral (3 Stars) or Negative (1-2 Stars) feedbacks.
- We will try our best to work with you to solve the problem
- We will leave a "5-Star" feedback for all customers after confirmed payment
- All dear customers please leave your FULL NAME and confirmed address when you make order, it can avoid parcel returning back to China, especially Russian buyers.
- China Post Delivery time: Russian-30-90days; USA-20-60days; UK-20-60days; UA-30-90days; CA-30-60days; SPAIN-30-60days; FR-30-60days; SWDEN-30-60days; BRAZIL-30-70days
- Dear customers usually cannot track the parcel within 7days after the parcel sent out, even some time cannot be tracked before it arrived your country customs
- No tracking information for more than 7 days, not represent the parcel does not move, please wait patiently and contact us at anytime