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Payment Method: Paypal, West union, etc.
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Shipping:
We will use EMS, DHL or UPS when Order Total Value more than 200USD: Arrive in 3-7 Business days, Usually within 5 business days. tracking Number is available.
Within 200USD, it will be sent out by Singapore Airmail post or Hong Kong Airmail post, which always needs 12-20 business days to arrive, usually within 15 business days. tracking Number is available.
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Returns:
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their condition.
Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.
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Warranty & Maintenance:
We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
***** Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.).
Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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Feedback:
We desire for buyer positive feedback, Your positive feedback improve our business & services. if you feel unsatisfied and considering to left negative feedback, Please contact us first then we can try to found the way to make everyone Happy. Your satisfaction is always our No. 1 priority. Our positive feedback will send once the parcel were shipped.the parcel were shipped.