Inspect your order immediately once you receive them. All claims (damaged, missing or wrong items) must be filed within 7 days from the date you receive them. Defective Order If the order you received has a manufacturer\'s defect, please us pictures of the defective item immediately. We do need you to send back the defective part before we ship you a replacement. As soon as we receive the defective part and inspect it, we\'ll get a replacement on its way to you. Damaged in Transit Inspect your package(s) before you accept it. If you see any damage and/or evidence of tampering on the outer packaging you MUST make sure that the delivery person makes a note of this damage on the delivery receipt. Once you\'ve made sure the note of damage is on the delivery receipt, tell the delivery driver that you refuse to accept the damaged package, then contact us immediately. As soon as we confirm with our carrier, we\'ll get a replacement on its way to you. Missing Orders If you received a partial order, contact us immediately. In this case, please us pictures of the partial order you received. As soon as we confirm with our shipping dept., we\'ll get a replacement on its way to you. Wrong Orders If you receive an item that you did not order, contact us immediately. In this case, please us pictures of the item you received. As soon as we confirm with our shipping dept., we\'ll get a replacement on its way to you. |