Specifications
IMPORTANT:China Post Air may not be tracked and may result in delays.when you choose it,pls prearrange enough time in advance.
Free Shipping In Stock Sexy Beaded Crystals Floor-length Chiffon Long Evening Gown Prom Dress
Purple,Pink Color In Stock,Orange Or Custom Made Color Need Wait 7 Days
Our dresses are making according to this size chart.
For custom made size, as follow is a measuring guide for your reference.
You can choose the dress color from our color table, then leave the color number in your order message.or provide us the reference color picture.
1.Order Cancellations
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
2.Our Cancellations Policy
- Orders canceled within 24 hours of payment confirmation* will be eligible for a full refund.
- Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
- Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
- Once your order has been shipped, it can no longer be cancelled.
3.Returning For Replacement or Refund
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses or accessories, please make sure they are in their condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
4.Defective, Damaged or Misshipped Items
You are eligible For Replacement or Refund, damaged or mis-shipped items. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
5.Sizing or Fitting Issues
As all of our dresses are hand-sewn and custom tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your dress will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
6.Dress is not the size you ordered
Should your dress size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for a refund of the full purchase price plus shipping costs for defective. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.
7.Dress is the size you ordered but does not fit
Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged.
As our dresses are made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
Please note: if your order specifications differ too greatly from the final sizing request, resizing may not be possible.
8.Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on color chart of my shop. Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or misshipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.
9.Overdue Products
If for up to 100% of the product price in tailoring costs, your order was not shipped within the time stated and arrives late, but not by more than 10 days, you will be eligible for any reason, or a 30% reimbursement upon the delivery of the overdue product. If the product is overdue by more than 10 days, customers are eligible for a complete refund. If the dress is not returned, only the shipping fee is paid by customers.
10.Return Process
All the items within 15 days warranty for a full refund. And all returned items must be in the packaging, if possible.We don?t repair or replace items with an expired warranty. Pls understand.Please feel free to contact us if you are not satisfied with the purchase.Customers are responsible for exchange. It may take up to 7 business days to process your return after we receive your product.
